What Designers & Homeowners Say
From private residences to large-scale renovations, our hardware is chosen for its quality, reliability, and timeless design. These insights reflect feedback from customers who value detail and long-term performance.
89%
said the finish exceeded expectations
87%
said the hardware felt solid and well-engineered
84%
said they would specify us again for future projects
Based on post-purchase feedback from verified customers and trade partners.
Feedback from Recent Projects:
Frequently Asked Questions
FAQ
What materials are your products made from?
Most of our hardware is crafted from high-quality solid brass. Where alternative materials are used, these are carefully selected to meet the same standards of durability, performance, and finish, with full material details listed on each product page.
Are your products suitable for both modern and traditional interiors?
Yes. Our collections are designed to complement a wide range of interiors, from classic period properties to contemporary homes, balancing timeless form with refined detailing.
Do your products come with a warranty?
All products are supplied with a full manufacturer’s warranty, offering peace of mind and assurance in the quality and longevity of your purchase.
Are you an official distributor of the brands you sell?
Yes. We are an official distributor and supply only genuine products, sourced directly from trusted manufacturers and backed by full warranty support.
Is installation straightforward?
Our hardware is designed for straightforward installation and is suitable for both professional installers and experienced DIYers. Clear instructions are provided, and our support team is always available if needed.
Do you offer trade or designer support?
Yes. We work closely with designers, renovators, and trade professionals, offering tailored support and assistance for larger or repeat projects. Please contact us to discuss trade enquiries.
How do I care for and maintain brass hardware?
Brass hardware requires minimal maintenance. We recommend gentle cleaning with a soft cloth and avoiding abrasive cleaners to preserve the finish over time.
Where do you deliver to, and how long does delivery take?
We offer delivery across the UK. Dispatch times vary by product, but estimated delivery information is provided at checkout. Our team is happy to assist with any delivery queries.
If you have a question not answered here, our UK-based team is always happy to help. You can contact us at sales@thelondonbrasscompany.com